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Bloombase Message - FAQ

Why do I need to sign my email messages?

Email messaging is a loose and unsafe protocol. Email messages are sent in a store-and-forward manner through multiple message forwarding hubs which are third party public domain infrastructure. Message contents are not protected during transmission, unauthorized parties can obtain information inside fairly easily and to the worst, one might alter contents inside in the path of transmission before reaching recipients. Without requiring any technical skills, one might dispatch email messages on behalf of another by stealing other's identity.

In business world, email messages usually carry sensitive contents including financial data as well as secret corporate directions or instructions that should never be altered before reaching recipients. Recipients should also have enough measures to assure an email received is trully sent from the source as the email message claims.

Digital signature is the proven, secure and effective way to combat message tampering and identity thefts in messaging area. However, most enterprises fail to adopt effective message signing and verification procedure. One major reason due to the change of workflow to end-users which are regarded technically difficult, inefficient and thus not welcomed.

Spitfire Messaging is created to address both human problems - security and transparent workflow, in messaging systems.


Why do I need to encrypt my email messages?

Simple Message Transfer Protocol (SMTP) by itself does not mandate any protection of message contents from prying eyes, i.e. unauthorized disclosure. SMTP is designed as a store-and-forward protocol and message transfer is not gauranteed and not real-time. Unauthorized third-party can easily obtain the sensitive and confidential information inside emails by examining any entry point throughput the entire message delivery path.

To enforce data privacy in email messages, one might opt for industry standard S/MIME encryption for email protection. However, successful deployment of encrypted messaging requires much workload on key management and user training. Once these technical aspects are overcome, corporations always face the challenge of user failure to comply to the corporate messaging guidelines. End-users often find encrypting their email messages an inefficient and technically difficult task.

Spitfire Messaging is a transparent email encryption network appliance that is designed to enforce message security on the server side without user's intervention and gaurantees successful message protection deployment.


What technologies does Spitfire Messaging rely on?

Spitfire Messaging is built as an email security appliance that works as a messaging proxy to encrypt and sign email messages as they enter into the messaging network. Spitfire Messaging appliance is a network hardware box which detects for email messages on the network. Once a message is located, Spitfire Messaging checks its security status and its sender-recipient list against user-configured security rule-set for automatic message protection processing. Protected messages are then dispatched out of the enterprise perimeter.

Spitfire Messaging is a high-performance message security processing machine that works entirely on the network layer. It supports all messaging systems and all forms of emails. Spitfire Messaging is equipped with hardware security acceleration module for lightening cryptographic processing of email messages that gaurantees secured messages delivered in wire-speed without congesting corporate messaging infrastructure.


What encryption standards do you support?

Spitfire Messaging is built in with the following encryption standards which are industry proven and safe

  • NIST FIPS-197 AES encryption and decryption
  • NIST FIPS-46-3 3DES encryption and decryption
  • CAST5, RC2 encryption
  • 512/1024/2048-bit long X.509 asymmetric key
  • S/MIME encryption, decryption, signing and verification


Do I need to install any software or plug-in to my desktop email client?

Spitfire Messaging's message security processing is based on international standards that are supported by most desktop email client including Microsoft Outlook, Outlook Express, Netscape Messenger, Thunderbird, Lotus Notes, JES, etc. No software plug-in are required.


How does it affect my business partners once Spitfire Messaging is implemented in our corporation?

Your business partners do not have to change any of their existing messaging workflow nor their IT department has to invest in extra hardware or software. What they gain is the confidence and assurance of email messages received from your corporation by examining and verifying integrity and authenticity of contents inside.


We are not considering changing our messaging server platform, can Spitfire Messaging work with our messaging platform?

Spitfire Messaging is network-based appliance running on network layer. It supports international SMTP and SMIME standards which are native messaging protocols supported by your enterprise messaging servers. Enjoy transparent message security by deploying Spitfire messaging in your enterprise messaging platform.



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